1. Introduction
Central Hospital Pabna (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. Please read it carefully.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification: Name, date of birth, gender, national ID number.
- Contact Information: Phone number, email address, postal address.
- Medical Information: Health history, diagnoses, prescriptions, and treatment records (only when you engage with our medical services).
- Appointment Data: Date, time, department, and doctor preferences.
- Technical Data: IP address, browser type, operating system, pages visited, and time spent on the website.
3. How We Use Your Information
We use the collected information for the following purposes:
- To schedule and manage appointments.
- To provide medical care and treatment.
- To communicate important health updates and reminders.
- To improve our website, services, and patient experience.
- To comply with legal obligations and healthcare regulations.
- To send newsletters and health tips (only with your consent).
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Healthcare Providers: With doctors, specialists, or laboratories involved in your treatment.
- Legal Requirements: When required by law, court order, or governmental authority.
- Service Providers: Trusted third-party vendors who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.
5. Data Security
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Medical records are retained in accordance with the healthcare regulations of Bangladesh.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at info@chphospital.com.bd.
8. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@chphospital.com.bd
- Phone: 01322-912621
- Address: Hospital Road, Shalgaria, Pabna, Bangladesh